Refund Policy

Everzen Premium purchases are processed entirely by Apple (App Store) or Google (Google Play). We never receive your payment details, and by the stores' rules refunds are issued by the store you purchased through, not by us directly.

Bought on an iPhone or iPad (App Store)

• Go to reportaproblem.apple.com and sign in with your Apple ID.
• Choose the Everzen purchase and select "Request a refund."
• Apple typically responds within 24–48 hours.

Bought on Android (Google Play)

• Within 48 hours of purchase you can request a refund directly from your Google Play order history.
• After 48 hours, contact us at support@everzen.app with your order number and we will help you raise it with Google.

Cancelling your subscription

Cancelling stops future renewals but does not automatically refund the current period. Manage your subscription in App Store → Subscriptions (iOS) or Google Play → Payments & subscriptions (Android). You keep Premium access until the period you paid for ends.

Something not working?

If a billing issue or a bug stopped Premium from working, email support@everzen.app and we'll make it right or support your refund request with the store.

Nothing in this policy limits any non-waivable statutory refund rights you have under the consumer-protection law of your country.